Every feature in Duuka was designed for the realities of selling mobile phones and electronics across the region: offline power cuts, mobile money, IMEI verification, and all.
Duuka records the IMEI number of every device that passes through your shop: new, used, repaired, or traded in. When a customer comes back with a problem, you know exactly which phone it was, who sold it, and when.
Record a sale in seconds. Add items by name or barcode, choose the payment method, and Duuka prints or SMS-sends a receipt to the customer.
Add products by name, scan a barcode, or tap from your catalogue. A sale that used to take 5 minutes takes 30 seconds.
Send a receipt to the customer's phone number without a printer. Professional, timestamped, and saved to their messages.
Connect any USB or Bluetooth thermal receipt printer. Duuka formats the receipt automatically with your shop name and logo.
Accept part cash, part MoMo, part credit, all recorded on one receipt. Common across the region; Duuka handles it natively.
Record partial payments when a customer is paying in instalments. Track the balance owed and alert you when the final payment is due.
Process refunds or exchanges with one tap. Stock is adjusted automatically and the original sale is flagged in your reports.
Duuka matches every mobile money payment to its sale. At the end of the day you see exactly what came in on MoMo, what came in cash, and whether your till balances, without counting anything twice.
Duuka tracks every item from the moment it enters your shop to the moment it's sold. No more guessing whether you have something in the back.
Every sale automatically deducts from stock. See how many units you have of any product in real time, from any device.
Set reorder levels per product. Duuka notifies you when stock drops below your threshold so you never run out.
Record every delivery from your supplier. Duuka compares what was ordered to what arrived and flags shortages automatically.
See the total value of your current stock at cost price and at selling price. Know your investment at a glance.
Running two branches or a warehouse? Manage all your stock from one account and transfer items between locations.
Run a stocktake any time. Duuka shows you expected vs. physical count and reconciles the difference with a reason code.
Duuka works completely offline. Load shedding, Umeme outages, or a dropped SIM card: your shop keeps running. When the connection comes back, Duuka syncs everything automatically.
Clear, actionable reports that tell you what's selling, what's not, and how much you're making, without needing an accountant.
End-of-day summary showing total revenue, number of transactions, average sale value, and comparison to yesterday.
Record your cost price and see the margin on every product. Know which items are making you money and which aren't.
See sales totals per staff member, average ticket size, and top-selling products. Reward the right people.
A weekly report of items that haven't sold in 30 days. Know when to discount, bundle, or return to your supplier.
Download any report as an Excel or CSV file for your accountant or tax preparation. No formatting work needed.
A simple profit-and-loss view for the month: revenue, cost of goods, gross profit, and expenses entered in Duuka.
Trusted by shops, and vendors across the wider region, Duuka processes millions of shillings in sales every month.
Give each staff member their own login. As the owner you see everything; cashiers can only sell; managers can run reports but can't change prices. You decide.
Start with a free trial. No credit card needed. Set up takes less than 10 minutes.